Auto Insurance Claims

Red's Auto Body has experts that know the insurance claims issues that you might be facing and is ready to help you through the process.

Here are a few suggestions that you should consider as they will help get you through the process.

1. If you have been in an accident try to have a police officer complete an accident report.
2. GET WITNESSES
3. Don't try to settle with someone at the scene of an accident.
4. Request your own tow service. This is where Red's can help.  We can provide prompt reasonable towing to our shop.  If you elect to use another tow company, be sure to  get the name, phone number, and address of the tow service.

Filing an insurance claim

Red's has a lot of experience in helping its customers file insurance claims.  We suggest that you report the claim as soon as possible.

Do it while all the facts are fresh in your mind.

If you have an Accident Report and are not sure of the other persons Insurance Company, the police can identify the company from the Insurance Code.

Send all correspondence to the insurance company via Certified mail and Return Receipt Requested. And make copies of everything for yourself. If the Insurance Company sends you forms to complete do it in a timely manner.

Keep well documented records of your discussions with the insurance company. Write down everyone's name.

Choosing a collision shop
The right choice can make a real difference. Not just for you, but for your car too. Every year, cars can change dramatically and Red's is known for keeping up with the latest technology and the changing car dynamics.

Above all don't let the insurance company demand that you use a particular body shop unless you agree to it.

Ask Red's for a list of referrals, a referral is a great way to go.

The insurance appraisal
This is a complex process but Red's has a lot of experience and can help get the right amount from the insurance company to cover your loss.  We find our whether the appraiser works independently or for the insurance company and if he/she has a license. WE ask if he/she has received any appraisal training-IICAR training. We insist that the appraiser view the damage at the body shop where a body shop professional can point out damage that the appraiser may not see.